OCLC Section 508 Accessibility Template

This template has been filled to assist procurement officials concerned with Web-based applications meeting the accessibility requirements of the Section 508 standards.

Product CONTENTdm

Versions and date
4.1
May 22, 2006

Scope
CONTENTdm is a digital collection management tool for creating, organizing, and accessing digital assets. General information about CONTENTdm is available at www.contentdm.com.

CONTENTdm consists of the following components:

The CONTENTdm Server includes the search tools, the collection and server administration tools, and the end-user Web interface. The Server is the main element of the product and allows users to define, manage, and search collections. The end-user Web interface is the element used to access collections.
The Acquisition Station is a Windows desktop application that allows users to import items and metadata and upload them to the CONTENTdm Server.
The PowerPoint Plug-in is a Windows desktop application that allows users to download items from the CONTENTdm Server into a PowerPoint presentation.

This document applies only to the end-user Web interface of CONTENTdm, referred to as PRODUCT throughout this document, and does not cover the other portions of the software. Additionally, this document does not make claims about the accessibility of specific collection items or customizations that may be created by an institution using CONTENTdm.

CONTENTdm collections are created by the organizations using the product, not by the software itself, and contain a wide range of file types (e.g. JPEG, GIF, TIFF, audio and video files, Adobe Acrobat files, and other proprietary file formats). Therefore, individual collections and collection items may need to be evaluated for their compliance to Section 508 standards. Periodic review may be necessary if the content of a collection is augmented.

Contact Claire Cocco, DiMeMa, Inc. (claire@dimema.com)
Ron Gardner, OCLC Online Computer Library Center, Inc. (ron_gardner@oclc.org)

Sections

Section 1194.21: Software Applications and Operating Systems
Section 1194.22: Web-based internet information and applications
Section 1194.23: Telecommunications Products
Not applicable

Section 1194.24: Video and Multi-media Products
Not applicable

Section 1194.25: Self-Contained, Closed Products
Not applicable

Section 1194.26: Desktop and Portable Computers
Not applicable

Section 1194.31: Functional Performance Criteria
Information, Documentation, and Support

Product	CONTENTdm
Versions and date	4.1 May 22, 2006
Scope	CONTENTdm is a digital collection management tool for creating, organizing, and accessing digital assets. General information about CONTENTdm is available at www.contentdm.com. CONTENTdm consists of the following components: The CONTENTdm Server includes the search tools, the collection and server administration tools, and the end-user Web interface. The Server is the main element of the product and allows users to define, manage, and search collections. The end-user Web interface is the element used to access collections. The Acquisition Station is a Windows desktop application that allows users to import items and metadata and upload them to the CONTENTdm Server. The PowerPoint Plug-in is a Windows desktop application that allows users to download items from the CONTENTdm Server into a PowerPoint presentation. This document applies only to the end-user Web interface of CONTENTdm, referred to as PRODUCT throughout this document, and does not cover the other portions of the software. Additionally, this document does not make claims about the accessibility of specific collection items or customizations that may be created by an institution using CONTENTdm. CONTENTdm collections are created by the organizations using the product, not by the software itself, and contain a wide range of file types (e.g. JPEG, GIF, TIFF, audio and video files, Adobe Acrobat files, and other proprietary file formats). Therefore, individual collections and collection items may need to be evaluated for their compliance to Section 508 standards. Periodic review may be necessary if the content of a collection is augmented.
Contact	Claire Cocco, DiMeMa, Inc. (claire@dimema.com) Ron Gardner, OCLC Online Computer Library Center, Inc. (ron_gardner@oclc.org)
Sections	Section 1194.21: Software Applications and Operating Systems Section 1194.22: Web-based internet information and applications Section 1194.23: Telecommunications Products Not applicable Section 1194.24: Video and Multi-media Products Not applicable Section 1194.25: Self-Contained, Closed Products Not applicable Section 1194.26: Desktop and Portable Computers Not applicable Section 1194.31: Functional Performance Criteria Information, Documentation, and Support

Section 1194.22: Web-based Internet information and applications

Criteria	Supporting Features	Remarks and Explanations
(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content).	All images and image maps, except for spacer graphics, have descriptive ALT text. Empty ALT tags are provided for spacer graphics. All image items contained within a CONTENTdm collection also have ALT tags. The ALT tags are provided automatically by the software system and contain the text from the Title field of the object.	Compliant.
(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation.		Not applicable. CONTENTdm does not use multimedia. Some organizations may choose to include multimedia items in their collections. These items may need to be evaluated separately for their compliance to Section 508 standards.
(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup.	Color is always redundant and used for visible interest, not for navigation or other required actions. Colors are checked for contrast by printing the screens on a monochrome printer.	Compliant. Some organizations may choose to customize the colors used in the Web templates. Customized pages may need to be evaluated separately for their compliance to Section 508 standards.
(d) Documents shall be organized so they are readable without requiring an associated style sheet.	Documents are readable when colors, font sizes, and font styles defined in the style sheet are ignored by the Web browser.	Compliant.
(e) Redundant text links shall be provided for each active region of a server-side image map.		Not applicable. Server side image maps are not used in CONTENTdm.
(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape.	All client-side image maps have descriptive ALT text.	Compliant.
(g) Row and column headers shall be identified for data tables.	TH tags are used for column and row headers in data tables.	Compliant.
(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers.		Not applicable. Complex tables are not used for data.
(i) Frames shall be titled with text that facilitates frame identification and navigation	Only iframes are used within the PRODUCT. All iframes use the NAME attribute.	Compliant. The addition of the TITLE attribute for iframes in CONTENTdm is planned for a future release.
(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz.		Not applicable. CONTENTdm screens and elements do not flicker.
(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes.		Not applicable. Intention is for the PRODUCT to be maintained in compliance with these requirements.
(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology.	JavaScript is required to use and view the Web site. CONTENTdm can be used with a screen reader such as IBM Home Page Reader.	Compliant.
(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with 1194.21 (a) through (f).		Not applicable. CONTENTdm does not require plug-ins or applets. Some organizations may choose to include items in their collections that require applets or plug-ins. These items may need to be evaluated separately for their compliance to Section 508 standards.
(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues.	TITLE attributes are provided for form elements.	Compliant. PRODUCT uses only simple forms with standard layouts. The addition of LABEL tags and ACCESSKEY attributes to form elements in PRODUCT is planned for a future release.
(o) A method shall be provided that permits users to skip repetitive navigation links.	A link that permits users to skip repetitive navigation links is provided.	Compliant.
(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required.		Not applicable. PRODUCT does not require timed responses.

Section 1194.31: Functional Performance Criteria

Criteria	Supporting Features	Remarks and Explanations
(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for assistive technology used by people who are blind or visually impaired shall be provided.	CONTENTdm can be used with a screen reader such as IBM Home Page Reader.	Compliant.
(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for assistive technology used by people who are visually impaired shall be provided.	The software can be used with a screen magnifier. Additionally, documents can be read when colors, font sizes, and font styles defined in the style sheet are ignored by the Web browser, allowing users to adjust font sizes.	Compliant.
(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for assistive technology used by people who are deaf or hard of hearing shall be provided.		Not applicable. CONTENTdm does not require hearing. Some organizations may choose to include items in their collections, such as audio or video files, that require hearing. These items may need to be evaluated separately for their compliance to Section 508 standards.
(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided.		Not applicable. CONTENTdm does not require hearing. Some organizations may choose to include items in their collections, such as audio or video files, that require hearing. These items may need to be evaluated separately for their compliance to Section 508 standards.
(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for assistive technology used by people with disabilities shall be provided.		Not applicable. CONTENTdm does not require speech.
(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided.	The Web site can be used with a keyboard.	Compliant.

Information, Documentation, and Support (Subpart D)

Criteria	Supporting Features	Remarks and Explanations
(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge.	CONTENTdm help files are available online in HTML format. Product tutorials are available in both PDF and HTML format.	Compliant.
(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge.	This template is meant to address these requests.	Compliant.
(c) Support services for products shall accommodate the communication needs of end-users with disabilities.	Product support is available via phone or e-mail.	Compliant.