Instructions on Configuring Personal Firewalls to
allow 24/7 Reference communication with a Librarian
Contents:
-
Introduction
- McAfee Internet
Security Suite 2005, ver. 7.0
-
Symantec Norton Internet Security
2005
- ZoneAlarm
Pro 6
1.
Introduction
- The following instructions should allow you to configure the
three software products listed below to allow you to communicate
with a librarian using the 24/7 Reference software.
McAfee Internet
Security Suite 2005, ver. 7.0
Symantec Norton Internet Security 2005
ZoneAlarm
Pro 6
- Following any of the simple instructions below will not
disable your firewall or your computer protection. They should
allow you to better communicate with your 24/7 librarian, provided
that there are not other overriding settings prohibiting you from
connecting.
- If you are using
Web TV or an AOL browser, please return to the service using an
Internet Explorer browser, with your firewall configured as
suggested below, depending on your software product.
2.
McAfee Internet Security Suite 2005, ver. 7.0
- No special configuration is necessary. If you are unable to
access your librarian with McAfee enabled, there may be other
settings on your computer that are conflicting. If you are using
Web TV or AOL, please
try to return to the service using an Internet Explorer browser.
3.
Symantec Norton Internet Security 2005
- Bring up the Norton Internet Security Interface and select "Privacy
Control", by clicking on it to highlight it.
- From the right hand panel, click the "Configure" button, which
will bring up the "Privacy" Window, similar to the one below:
- Click on the "Advanced" button, which will open a new panel
like the one below:
- Click on Add site and add the
247ref.org domain.
- Then click on Add site and add the
oclc.org domain.
- Select the "User Settings tab" from the right panel and the
247ref.org domain in the left panel and unselect
all four check boxes, leaving all four items set to "Permit". Then
click "OK" to save the settings.
- Select the "User Settings tab" from the right panel and the
oclc.org domain in the left panel and unselect
all four check boxes, leaving all four items set to "Permit". Then
click "OK" to save the settings.
4.
ZoneAlarm Pro 6
- Select Privacy on the ZoneAlarm control panel.
- If 247ref.org and oclc.org are NOT listed,
click the "Add" button in the lower right corner, and add the
247ref.org domain.
- LEFT click on the Red X under Private Header in the 247ref.org row
- Select Allow so that there is a Green checkmark in the box.
- Now right click on the site name 247ref.org
and select "Options" and then "Ad Blocking" to bring up this window:
- Uncheck all three "Ads to block" check boxes, and then click
"OK" to save the settings.
- Repeat the process for oclc.org
Dislaimer:
These instructions are not to be construed as anything
other than suggestions on how to improve your connectivity to a
librarian during an online session. Following these instructions
will not necessarily guarantee a connection, as there are several
factors that can inhibit connectivity. We are committed to providing
the greatest accessibility of its Internet site as possible. We have
redundant systems and procedures to safeguard the site; however even
with these safeguards in place, loss of connectivity or
software/hardware failure can still occur. For this reason, we
cannot "guarantee" Internet connectivity. We will not be responsible
for lost or delayed sessions, email, or content, nor can we be
responsible for any subsequent computer hardware or software
failures, if any such failures occur during or after a visit to any
of our sites.
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